Terms and Conditions

Introduction and Agreement

These Terms and Conditions constitute a legally binding agreement between you and Numeral Grove regarding your use of our website, services, and any related materials. By accessing our website or utilizing our services, you acknowledge that you have read, understood, and agree to be bound by these terms in their entirety.

If you do not agree with any part of these Terms and Conditions, you must immediately cease using our website and services. Your continued use represents your acceptance of these terms and any subsequent modifications we may make.

Important Notice: These Terms and Conditions supplement and should be read in conjunction with our Privacy Policy, Cookie Policy, and Terms of Service. In case of any conflict between these documents, these Terms and Conditions shall prevail unless specifically stated otherwise.

User Obligations and Responsibilities

1. Legal Compliance

You agree to comply with all applicable laws, regulations, and industry standards when using our services. This includes but is not limited to:

Providing accurate and truthful financial information
Maintaining proper business records and documentation
Complying with tax laws and filing requirements in your jurisdiction
Adhering to anti-money laundering regulations
Respecting intellectual property rights and confidentiality obligations
Operating your business in accordance with all relevant licensing requirements

2. Prohibited Conduct

You expressly agree not to engage in any of the following prohibited activities:

Using our services for any fraudulent, deceptive, or unlawful purposes
Misrepresenting your identity, business status, or financial information
Attempting to circumvent security measures or access restricted areas
Interfering with or disrupting our services or server infrastructure
Transmitting malicious code, viruses, or harmful data
Engaging in activities that could damage our reputation or business interests
Violating the rights of other users or third parties
Harvesting or collecting information about other users without consent

3. Content Guidelines and Restrictions

When submitting information, documents, or other content to us, you must ensure that:

All content is accurate, complete, and current
You have the legal right to share the information provided
The content does not infringe on third-party rights
Information complies with applicable privacy and data protection laws
Content does not contain defamatory, offensive, or inappropriate material
All financial records and documents are genuine and unaltered

4. Age Restrictions and Capacity

By using our services, you confirm that you are at least 18 years of age and have the legal capacity to enter into binding agreements. If you are representing a business entity, you warrant that you have the authority to bind that entity to these Terms and Conditions.

Client Responsibilities in Service Engagement

Cooperation and Communication

You agree to cooperate fully with our team by providing timely access to necessary information, documents, and personnel. Delays in providing required materials may impact service delivery timelines and quality. You are responsible for maintaining open lines of communication and responding to our inquiries in a reasonable timeframe.

Accuracy of Information

You are solely responsible for the accuracy and completeness of all financial information, records, and documents you provide to us. While we exercise professional care in our work, we rely on the information you supply. Any errors or omissions in your source materials may affect the accuracy of our deliverables.

Indemnification Obligations

You agree to indemnify, defend, and hold harmless Numeral Grove, its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising from or related to your breach of these Terms and Conditions, your violation of any law or regulation, or your infringement of any third-party rights.

Disclaimers and Warranties

1. Service Disclaimer

Our services are provided on an "as is" and "as available" basis. While we strive to deliver high-quality professional services, we make no warranties or representations of any kind, express or implied, including but not limited to:

Warranties of merchantability or fitness for a particular purpose
Warranties regarding accuracy, completeness, or reliability of information
Guarantees of specific financial outcomes or tax savings
Warranties of uninterrupted or error-free service delivery
Warranties regarding compatibility with all systems or software

2. Professional Advice Disclaimer

The information and guidance we provide are based on our professional expertise and the specific information you share with us. However, every business situation is unique, and our advice should be considered in the context of your individual circumstances. We recommend consulting with legal counsel or other specialized professionals for matters outside the scope of our accounting and bookkeeping services.

3. No Guarantee of Results

While we apply professional standards and best practices in all our work, we cannot guarantee specific outcomes, tax savings, or financial results. Business success depends on numerous factors beyond our control, and past performance does not guarantee future results.

Limitation of Liability and Damages

1. General Limitations

To the maximum extent permitted by applicable law, Numeral Grove and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services, including but not limited to:

Loss of profits, revenue, or business opportunities
Loss of data or information
Business interruption or downtime
Costs of procurement of substitute services
Damage to reputation or goodwill
Personal injury or emotional distress

2. Maximum Liability Cap

In no event shall our total aggregate liability to you for all claims arising from or related to our services exceed the total fees paid by you to Numeral Grove during the twelve months immediately preceding the event giving rise to the claim. This limitation applies regardless of the legal theory upon which the claim is based.

3. Exclusions and Exceptions

These limitations of liability do not apply to liability resulting from our gross negligence, willful misconduct, fraud, or any other liability that cannot be excluded or limited under applicable law. Some jurisdictions do not allow certain limitations of liability, so these limitations may not apply to you.

4. Force Majeure

We shall not be liable for any failure or delay in performance resulting from circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, strikes, government actions, internet or telecommunications failures, or pandemics.

Legal Provisions and Dispute Resolution

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles. Any disputes arising from these terms or our services shall be subject to the exclusive jurisdiction of the courts located in England and Wales.

Dispute Resolution Procedures

In the event of any dispute, controversy, or claim arising from these Terms and Conditions or our services, the parties agree to follow this escalation process:

First, attempt to resolve the matter through good-faith negotiations between the parties
If negotiations fail within 30 days, consider mediation with a mutually agreed mediator
If mediation is unsuccessful, either party may pursue legal remedies through the appropriate courts

Severability Clause

If any provision of these Terms and Conditions is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving its intent. The invalidity of any provision shall not affect the validity or enforceability of the remaining provisions.

Entire Agreement

These Terms and Conditions, together with our Privacy Policy, Cookie Policy, and any service agreements, constitute the entire agreement between you and Numeral Grove regarding the use of our services and supersede all prior agreements, understandings, and communications, whether written or oral.

Assignment and Transfer

You may not assign or transfer your rights or obligations under these Terms and Conditions without our prior written consent. We may assign or transfer our rights and obligations to any affiliate or successor entity without restriction.

Modifications to Terms

We reserve the right to modify, amend, or update these Terms and Conditions at any time at our sole discretion. Material changes will be communicated through our website or via email to registered users. The "Last Updated" date at the top of this document indicates when the most recent changes were made.

Your continued use of our services following the posting of revised Terms and Conditions constitutes your acceptance of such changes. If you do not agree with the modified terms, you must discontinue use of our services immediately.

Company Information