Terms of Service

Agreement to Terms

Welcome to Numeral Grove. These Terms of Service govern your use of our website and the accounting and bookkeeping services we provide. By accessing our website or engaging our services, you agree to be bound by these terms.

Please read these terms carefully before using our services. If you do not agree with any part of these terms, you should not use our website or services. We reserve the right to modify these terms at any time, and continued use of our services constitutes acceptance of any changes.

Service Usage and Acceptable Use

Permitted Uses

You may use our website and services for the following purposes:

Learning about our accounting and bookkeeping services
Requesting information or consultations
Engaging our professional services for legitimate business purposes
Accessing resources and information we make available
Communicating with us about your financial needs

Prohibited Uses

You agree not to use our website or services for any unlawful purpose or in any way that:

Violates any applicable laws or regulations
Infringes on the rights of others or our intellectual property
Attempts to gain unauthorized access to our systems or data
Transmits harmful code, viruses, or malicious software
Engages in fraudulent activities or misrepresents information
Harasses, threatens, or harms other users or our staff
Uses automated systems to access our website without permission

Fair Usage Guidelines

We expect all users to interact with our website and services in good faith and with respect for our resources. Excessive use that impacts our ability to serve other clients may result in limitations or termination of service access.

Account Creation and Management

Account Requirements

When you engage our services or create an account, you agree to:

Provide accurate, current, and complete information
Maintain and promptly update your account information
Keep your account credentials secure and confidential
Notify us immediately of any unauthorized access
Accept responsibility for all activities under your account

Account Security

You are responsible for maintaining the confidentiality of your account information and password. We are not liable for any loss or damage arising from your failure to protect your account credentials. You must notify us immediately if you suspect any unauthorized use of your account.

Account Suspension and Termination

We reserve the right to suspend or terminate your account and access to our services if:

You violate these Terms of Service
You engage in fraudulent or illegal activities
Your account remains inactive for an extended period
We are required to do so by law or regulation
We discontinue the service or specific features

We will make reasonable efforts to notify you before suspension or termination, except in cases where immediate action is necessary to protect our interests or comply with legal requirements.

Service Availability and Modifications

Service Uptime and Maintenance

While we strive to maintain continuous availability of our website and services, we do not guarantee uninterrupted access. Our website may be temporarily unavailable due to scheduled maintenance, updates, or unforeseen technical issues. We will make reasonable efforts to notify you of planned downtime in advance.

Service Features and Availability

The features and services we offer may vary based on your location, the service package you select, and current availability. We reserve the right to modify, suspend, or discontinue any aspect of our services at any time, with or without notice. We are not liable for any modifications or discontinuations of service features.

Geographic Restrictions

Our services are available globally, but certain features or service options may be limited based on geographic location or local regulations. We comply with applicable laws in the jurisdictions where we operate and may restrict access to specific services in certain regions.

Service Modifications and Updates

We continuously improve our services and may introduce new features, modify existing functionality, or update our processes. Changes to our services will be communicated through our website or direct notification to active clients. Continued use of our services after modifications constitutes acceptance of the changes.

Intellectual Property Rights

Our Content and Ownership

All content on our website, including text, graphics, logos, images, software, and other materials, is the property of Numeral Grove or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from our content without our express written permission.

Client Content and Data

When you provide us with financial data, documents, or other information as part of our service engagement, you retain ownership of that content. By providing this information, you grant us a limited license to use, process, and store it solely for the purpose of delivering our services to you. We will handle your data in accordance with our Privacy Policy and applicable data protection regulations.

License to Use Our Services

Subject to your compliance with these Terms of Service, we grant you a limited, non-exclusive, non-transferable license to access and use our website and services for their intended purposes. This license does not include any rights to resell or commercial use of our services, collection or use of service information for the benefit of competitors, or any derivative use of our website or content.

Trademarks and Branding

Numeral Grove and our logo are trademarks owned by us. You may not use our trademarks or branding without our prior written consent. Any unauthorized use may violate trademark laws and other applicable regulations.

Payment and Billing

When you engage our services, you agree to pay the fees specified in your service agreement. Payment terms, pricing, and billing schedules are outlined in individual service contracts and proposals.

All fees are stated in the currency specified in your service agreement
Prices are subject to change with reasonable notice to existing clients
Late payments may incur additional fees as specified in your agreement
You are responsible for all applicable taxes unless otherwise stated
Refund policies are outlined in individual service agreements

Limitation of Liability

To the maximum extent permitted by law, Numeral Grove and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website, including but not limited to loss of profits, data, or business opportunities.

Our total liability for any claims related to our services shall not exceed the fees you paid to us in the twelve months preceding the claim. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so these limitations may not apply to you.

Indemnification

You agree to indemnify and hold harmless Numeral Grove, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from your use of our services, violation of these terms, or infringement of any rights of another party.

Dispute Resolution

In the event of any dispute arising from these Terms of Service or our services, we encourage you to contact us first to seek an amicable resolution. If we cannot resolve the dispute informally, the following provisions apply:

These terms are governed by the laws of England and Wales
Disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales
You agree to attempt mediation before pursuing litigation where appropriate

Severability and Waiver

If any provision of these Terms of Service is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that these terms otherwise remain in full force and effect.

Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by an authorized representative of Numeral Grove.

Changes to Terms of Service

We reserve the right to modify these Terms of Service at any time. When we make changes, we will update the "Last Updated" date at the top of this page. Material changes will be communicated through our website or via email to registered users. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

Service Provider